0481 055 328 [email protected]

Firmware Corruption

Hard disc drive contains a set of service data, called firmware that controls its hardware and is vital for its proper functioning. The firmware can be compared to the Operating System installed on your computer.

Just like Operating System allows your computer to run a certain application, the firmware allows all parts of a hard drive to operate smoothly and provides an access to disc contents.
Some common symptoms indicating firmware corruption are;

If the hard drive cannot read the service area modules this can result in a Clicking noise
The hard drive spins up , no clicking, but cannot be detected by your computer.
The hard drive spins up , no clicking, but is shown to have 0GB capacity.
The hard drive spins up but cannot read your data

Firmware codes are located in the system area on data platters and in the ROM (Read-only Memory) of PCB (Printed Circuit Board). If the firmware is corrupt, the drive will fail even if its electronic and mechanical components are fully functional.

List of the modules contained on the SYSTEM AREA of modern Seagate F3 (7200.11 and above)

Module Sys. file Description
Module Sys. file Description
00 Defect list of SA
01 0x001A Drive information file
02 0x0019 Performance parameter file
03 0x001B P-List
04 0x003F SAP (Servo Adaptive FParameters)
05 0x0300 Manufacturin information file
06 0x0001 RAP (Read Adaptives Parameters)
07 0x0208 CAP (Controller Adaptives Parameters)
09 0x0133 SMART config (filling by pattern)
0A 0x0134 SMART Frame 0C 0x0139 Self scan log
0E
DIC (Data integrity check), Head 0 0F DIC Dummy file
13 0x030A Disk reestr (Security settings)
15 0x0306 Offline selfscan of surface (DOS)
1D 0x0100 Overlay 0 1E 0x0101 Overlay 1
22 File selfscan surface, head 0
23 File selfscan surface, head 1
24 File selfscan surface, head 2
25 File selfscan surface, head 3
26 File selfscan surface, head 4
27 File selfscan surface, head 5
28 File selfscan surface, head 6
29 File selfscan surface, head 7

To repair firmware problems specialised tools are required to access and modify the System Area of Western Digital, Seagate, Hitachi, Fijitsu, Samsung drives.
Here at dig IT we use the Dolphin Data Labs FRP tools ,see pic right, to perform these repairs and diagnosis of hard drive problems.

Dolphin Data Labs Firmware Repair Tools include fixes for common firmware problems
Seagate drives also have a Terminal Mode which allows the Firmware repair tool to initiate commands directly to the firmware of the drive. In terminal mode the drive also displays errors that have occurred during the drives spin up sequence and the following are some common errors for Seagate drives;

  • Failed to load overlay 00000004 – This is usually associated with some hardware error and can be caused by non-native adaptives (i.e non-original ROM).
  • SIM error 1002 – This message alerts us to some error with one or more defect list. Potentially P-list or NRG list can be bad.
  • SIM error 2044 – Translator tables cannot be read or are damaged.
  • SIM error 1009 – Module 17A is damaged.
  • SIM Error 203F / SIM Error 2040 / SIM Error 2044 / SIM Error 3005 – Also seem to be damaged or unreadable translator related errors.
  • LED:00000047 FAddr:FFFFFFFE – Usually this relates to Media Cache.
  • LED:000000BC FAddr:00006220 – Usually this also relates to Media Cache or some relocation parameters.
  • SIM ERROR 3005 – Mean that “format corrupted flag” in on and Translator is not loaded in RAM.
  • “No HOST FIS-ReadyStatusFlags” – (reason message: why translator is not loaded).

REQUEST A QUOTE

13 + 12 =

Address

126 Whatley Crescent Maylands

call: (08) 6180 6959

126 Whatley Crescent

}

6 Days a week from 8:00am – 5:00pm

Some of our Success Stories

Synology NAS Devices

Synology are  one of the most common  brands for Network Attached Storage devices both in the home and workplace. Synology provides a complete range of  NAS devices scaling from small desktop boxes to large enterprise machines that comprise scores of drive The company...

read more

Raw Data Recovery

I spoke previously about the fat file system and how primarily it's used with flash drives , camera memory cards and micro sd cards in phones see here. Today  I want to talk about the need for raw data recovery on the above media where the fat file system has become...

read more